HOW OUR THE COACH HOUSE PROGRAMS WORK

We operate with intentional structure to support meaningful progress.

Scheduling

• Group classes and Specialty Programs run in fixed short term cycles.

• Personal Training and FST require scheduled appointments.

Cancellations

• 24 hours’ notice is required to cancel or reschedule Personal Training or FST sessions.

• Sessions cancelled within 24 hours, or missed sessions, are charged in full.

• Group classes and Specialty Programs do not offer make-up sessions.

Packages

• Personal Training packages expire 6 months from purchase.

• FST packages expire 6 months from purchase.

• Packages may be shared with a family member or friend if desired.

• Unused sessions beyond the expiry period are not refunded or extended.

If unexpected life circumstances arise, please reach out. We believe in communication and approach situations with fairness and care.